Office of Internal Affairs
The Office of Internal Affairs was established in 1991 and is a fact-finding entity with the task of protecting the public, protecting employees, and protecting the department through a consistently thorough investigative process.
Internal Affairs investigates allegations of serious policy violations and/or illegal acts, along with special investigations assigned by the Executive Director. This unit also investigates incidents involving the discharge of firearms resulting in injury or death.
The unit is composed of the Chief of Internal Affairs, two investigators (captains), two forensic fraud auditors, and one administrative technician. Internal Affairs is a unit of the Executive Director's staff.
Internal Affairs has six areas of responsibility: Formal Complaint Investigations, Administrative Inquiries, Firearm Discharge Investigations, Legal Inquiries, Criminal Investigations, and reviewing all personnel investigations conducted by an employee other than Internal Affairs investigators.
Internal Affairs investigations are assigned and/or approved by the Executive Director or the Chief of Staff. It is also the responsibility of Internal Affairs to provide executive protection and security for Commissioners, the Executive Director, and other dignitaries as assigned. Assistance on internal audits is provided upon request.
Complaint Investigation and Resolution - Persons who are not TPWD employees and who wish to initiate a formal complaint concerning any aspect of TPWD operations should submit the complaint in writing to the Executive Office, Office of Internal Affairs.
You can contact the Office of Internal Affairs at:
Texas Parks and Wildlife
Executive Office/Office of Internal Affairs
4200 Smith School Road
Austin, TX 78744
Phone: (512) 389-4440 | for complaints related to the Texas Parks & Wildlife Department, its employees, or its facilities.